OM
Ororiseng M

1 reviews | Active since Aug 2016

27 Dec 2025, 14:07

Failed to pay my refund

I recently had a loan with you settled it last month to my surprise it was deducted again in December where else it settled called you customer care told will be refunded within 3 day still I have not received my money am really disappointed as am loyal custer and this is not the first time money was withdraw in my account

0
Replies (3)
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply29 Dec 2025, 09:11
Official
 We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours. 
OM
Ororiseng M's update29 Dec 2025, 09:30
Reviewer Update
For the past week I have been told agents will contact me within 48 hours still haven't received any call I just want my refund as the loan is already paid your service is very poor and when you deduct you are very fast and accurate, this is not the first time am complaining about multiple deducation and best electric failed me ,As loyal customers am very disappointed 😢 with your service 😢 😞 😔 💔
OM
Ororiseng M's update29 Dec 2025, 09:31
Reviewer Update
I have reference number 990425 but you still failed me