MB
Muneera B

1 reviews | Active since Dec 2023

01 Dec 2023, 11:18

Extremely Disappointing Experience

I must say that my experience with this furniture store has been nothing short of a nightmare. The inconvenience caused by their lackluster customer service is beyond words. I've encountered issues that have not only cost me a significant amount of money but also a considerable amount of time, all due to problems caused by the store.

Their customer service is, without a doubt, the worst I've ever come across. It's evident that they lack the basic understanding of how to handle customer concerns effectively. The issues I've faced were not only frustrating but also left me questioning their competence and commitment to customer satisfaction.

If there were an option to give a lower rating than one star, I would undoubtedly do so. I strongly advise anyone considering shopping here to think twice and explore alternatives. This has been a truly disappointing experience, and I regret choosing this store for my furniture needs.

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Replies (2)
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply04 Dec 2023, 09:56
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is:  841262
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply05 Dec 2023, 12:46
Official
Dear Baboo

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores