ZS
Zulpha S

1 reviews | Active since Jan 2024

29 Jan 2024, 12:17

Extremely annoyed customer.

It is still such a disappointment with the poor service from best electric, Victor still having an attitude with my sister and staff members that supposed to take pictures of the stove but instead they made videos of my father and questioned him as if he or anyone else is/was in the wrong, even asking him about his personal life, what does his personal life got to do with best electric replacing our stove. Totally unprofessional. Elroy Vosloo gives a card that we need to contact him on but no one is being of any help. Best Electric has to honestly better the customer service because you cannot be helpful with wanting the sale but not help is being given when a thing brakes

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Replies (2)
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply29 Jan 2024, 14:31
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 848831
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply21 Feb 2024, 12:25
Official
Dear Mr Jagger

Please be advised this matter has been amicably resolved

Yours faithfully
Lewis Stores