FD
Franco D

1 reviews | Active since May 2024

23 Oct 2024, 10:10

Debit order issues.

Debit order failed due to wrong date. My debit date is set for 28th as per agreement,but went off today 23/10/24 placing my bank account in arrears with R120 fees. Customer care bounces around with excuses that are not acceptable. Apologizing for the inconvenience caused does not re-emburse me for the funds lost.

0
Replies (2)
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply23 Oct 2024, 12:19
Official
We acknowledge and are in receipt of the complaint/enquiry an agent will be in contact within 48 hours.

Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply28 Oct 2024, 12:09
Official
Dear Mr Dippenaar

Our attempts to contact you have
Please contact Carol on ***

Yours faithfully
Lewis Stores