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.. Good day I'm Sinovuyo Peter. I've bought Laptop worth R6 000 at Best Home & Electric in the Grahamstown branch. On the 1st of August but on the 1st of October it gave me a problem thn on the 2nd I've returned it. They told me it'll take like 2-3 weeks okay i became cool with that. I made follow up on the second week the laptop is still with them and they're telling me the people haven't came to collect it, i remained humble. Come the 3rd week whn i go there they told me the laptop was taken Wednesday so i must come back Monday of which that makes it 4 weeks now, oky i did that.. Monday i went there and I was told another story "noh bro it seems like you have to wait for this week and come Friday ", i lost it there because I've patient and kind enough with them so i felt that being abused and i requested refund they told me they don't have money at the moment so I'll have to wait for big days like 30 and 1st whn their customers pay. Come those dates I'm the one behind them now they don't even update me, so i asking about my refund on the 30 and I'm told another story that the manufacturer of the laptop has to check first is the product its not customer abused or factory fault. I mean that's the first thing a manufacturer check before fixing the product whn being returned. They're just going back and forth with me changing stories every time , i want my refund I'm no longer interested on a laptop i don't want it!.