LM
Luyanda M

1 reviews | Active since May 2024

23 May 2024, 20:08

Compaint

Very bad experience, I app**** for the installment and it approved went to do everything then I bought a TV, when I got home they gave me the wrong remote.... Went back and they gave me the wrong one again and they sad they are still waiting for feedback from the other shops..... I called several time and the Manager who is very rude and full of attitude said they will call me me back but now it has been two full weeks.... I feel like they don't take their job serious. They do as they please.

0
Replies (2)
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply24 May 2024, 08:17
Official
We acknowledge and are in receipt of the complaint/enquiry and are in the process of investigating the matter.
 
 Our reference number is: 866921. 

Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply29 May 2024, 09:44
Official
Dear Miss Msumi

Please be advised this matter has been amicably resolved

Yours faithfully
Lewis Stores