1 reviews | Active since May 2020
Breach of Confidentiality by Manager and Consultants
I am extremely disappointed with the unprofessional conduct of Best Home and Electric Cosmo City Recently, I became aware that both a manager and a consultant from this company discussed my account details with another client. Manager Mpho, consultant Mpho and another consultant i did not get her name. This is a clear breach of confidentiality and trust. As a paying client, I expect my personal and account information to be handled with the highest level of discretion and integrity. Sharing my details with a third party is completely unacceptable and a violation of professional ethics. I trusted best home and electric with my information, but this experience has left me questioning the company’s values and internal controls. I urge the company to take accountability, address this breach, and ensure that such a serious violation does not happen again. Clients deserve privacy and respect. I hope Best home and electric treats this complaint with the seriousness it deserves.
