Best electricial main reef road randfonteibn

End off november last year i opened my acount at randfontein main reef road they told me that with the tv i bought i will receive a free cellphone as it is on promo but with the day with delivery i notice that its on the delivery note but no cellphone so i went back to the store and they keep on saying Head office didnt send stock and now its 5 months later and still no phone