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rasta.gianto rasta.gianto

1 reviews | Active since May 2017

13 Oct 2021, 16:05

Bad service

My father bought a fridge from the above named store and it worked for a year and he called them to notify them that is no working then the send someone to fix as it was still on warranty /qarantie and he fixed it and worked for a month and stopped again it was reported again and they took it this time and claim it was tempered with they can't fix it wherels their are one who did that, we asked them the photo of the the first technician they couldint provide

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Replies (4)
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply14 Oct 2021, 08:23
Official
More information requested via email
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply14 Oct 2021, 08:52
Official
 
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 737504

 
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply20 Oct 2021, 13:31
Official
Dear Mr Mothoagae,

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores
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rasta.gianto rasta.gianto's update20 Oct 2021, 14:24
Reviewer Update
Thanks for 'amucably ' resolving the problems. After all the old man is happy again