Bad service and handling of the matter

I took out furniture on credit at Best Home and Electric Lenasia about 3 months ago. upon me signing for everything i asked for a debit order to be implemented on my account and it was agreed. However the debit order was not done while I gave my banking details. To my surprise I got a call from the store asking that I make a payment. I asked why was the D/O not done then I was taken from pillar to post. I was given an option to make a cash send and I refused because why would I make a cash send to someone. I was given banking details to make a payment which I did ( an inconvenience on its own ) I was then advised that someone will call me to arrange for a debit order and that has been a struggle and I was expected to make a cash send again ( ofcourse I didn't do it ). I still asked for debit order and it was never done. Now the people I put up as mt 'next of kin' are being called and harrassed by the staff as if Im running away from paying whereas they didnt do their job, they kept on calling my work non stop as if I'm running away from them. On 26/08/2024 I called the head office as asked for the debit order , which i promised would be done , and i was informed that it will be done of *** but was never done. Today being 29/08/2024 I'm appalled when I got a call from my work reception informing that staff from best home and electric is there waiting for me and indeed they had come to my workplace to apparently collect payment. The audacity to come to my work place and demand i make a payment like I'm some *****!!! I am highly disappointed by this after all the efforts I made to get a debit order on my account. I am lost for words at the level in which everything was handled.