Bad quality beds for expensive price and not even attempt to assist you

Best electric Eersteriver is the baddest on client serivices. Struggling since October 2025 with them to help me as i bought and expensive bed by them that was broken in 4 months time i spoke to the manager Mary and she said she'll also follow up the complaint was submitted still nothing they phone me everytime to say i qaulify for credit but they cant assist me with this broken bed payments are deducted on time even today they did a deductiom without permision i really need this to be sorted out as i feel like theu can come fetch their bed and remove the remaining balance from my name that bed sleeps so poor your body is sore in the morning i feel like buying an blow up mattress and sleep on that they sell expensive beds that isnt even worth it im very cross i told my husband to go take their bed back by this weekend they dont even respond but the manager saw the picturea and was also socked saod its very bad