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Mduduzi M

1 reviews | Active since Apr 2018

01 May 2024, 09:19

Appliances

Hello, I am so very angry with the take of the store because their behaviour is very rude and unprofessional. I took furniture last yr November and ask them to take debit orders on the 20th of every month they never done that instead they come on to my account around around the 12th and 15th of every month. Worse thing is that I even increased my debit order from their normal debit but nothing has happen from their side. And now the account is in arrears. Now they harassing me at home telling that they want their money. They are so pathetic and rude some of them when you spend to them over the phone. The even handed me over to ADRS DEBT COLLECTION. When I show them that message they said it's a lie. I even involved now my attorneys Legal and Tax to contact them and to also stop harassing me at home. Credit manager is so very rude at that store.

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Replies (2)
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply01 May 2024, 12:00
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 863402
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply10 May 2024, 15:12
Official
Dear Mr Mjwana

Our attempts to contact you has been unsuccessful
Please be advised this matter has been resolved

Yours faithfully
Lewis Stores