Angry customer

I am very disappointed and angry at the same time, at first my stuff got delivered late and I had arranged with the shop to deliver at 12:00 but I got my stuff at 17:30..first I was told that my fridge has to be collected at Pretoria and they only told me on the day of delivery and not the day before, next thing I’m being told that they still have to assemble my wardrobe, no one had communicated with me regarding this until I actually called to find out Now I’ve been waiting for the plug that supports the fridge in case of load shedding, when my stuff got delivered the plug wasn’t there, they told me that the plugs are out of stock..it’s been weeks now and load shedding keeps on getting worse..who will be held liable should the fridge get damaged???? This is for the shop in Kempton Park