6 Plate Gass Stove

<p>December 2015 I bought a 6 plate gass stove from Best Electric in George. After about 3 months I realised that the turning buttons is busy cracking and splitting horisontally in two. I phoned the branch and they promised they would get me new buttons. They phoned me to say the got buttons, we arranged a time to fit the buttons, just to realise that they went to the wrong house and fited the buttons to someone elses gass stove, same to mine and also a problem with the buttons. They then got me other buttons(bought at a local gass company in George), and they did not fit. They left with my old buttons. I phoned on numerous occations to find out what was happening. Eventually they came back to me and said that they going to give me a new gass stove. I still carried on with my old stove as I awaited the new ones arrival. They called me to say that only the 4 plate stoves came in and none of the 6 plate stoves. I waited and waited. Because the buttons was of and damaged, I used my stove with only the silver part to turn. This started to have an effect on my oven and the oven silver turn metal started to get stuck so I had to take a pair of pliers to close it. It started to become a hazard for me because I have a small child. I phoned again the branch manager to mention this to him and he said he will find out and that they will give me a gift as well because of the long wait. My microwave packed up in the meantime and told them about that and I struggled really badly. I then received a good quality Russel Hobbs 25L microwave, which I am very glad about. They brought me in the meantime other buttons to turn my gass stove on and off. They do not fit properly. I still have not received my new gass stove as promised. I went there on Saturday 6/8/2016 to find out what was happening, and the branch manager said that they are awaiting their supplies from overseas. It is almost December again. I am really starting to get upset about this matter. </p>