All I wanted was a courtesy update

I WAS GOING TO GIVE 5 STARS IF IT WASNT FOR THE SALESPERSON CURRENTLY WORKING AT THIS PLACE.

The manager (the Asian) is customer service oriented, but the salesperson (Caucasian) guy has the worst customer service ever.

First I call him on Wednesday giving me my tire spec to find out if he has two of those, he says yes, he does have two.

I drive a whole 45min, I arrive he only has one, not two cause he never bothered to check the stock in his storage. Not even an apology, he just said his job is to look at the computer screen and says what he says because he's only an employee.

Manager comes in, takes over from him and he orders the items telling me they will arrive latest Friday.

I call today ( which is Friday) 10am just to find out if everything is still on track, salesperson says he has no idea as he has to wait until lunch. I ask him to kindly call their supplier just to find out if the tires were even dispatched from warehouse as customer courtesy.

He said he does not have the supplier contacts, and that I'm making his life DIFFICULT. THIS SALESPERSON IS A JOKE, HE THEN HANGS UP MY CALL. ALL THIS BAD SERVICE AFTER A R14780.00 WORTH OF TIRES THAT I PURCHASED FROM THIS GUY.