NK
Natasha K

1 reviews | Active since Nov 2018

29 Jan 2020, 11:36

Very disappointing service I have yet to get a reply on the where abouts of my items purchased or information on a full refund...

Once I placed my order and paid via payfast I recieved zero communication pertaining to my order, I sent an email, this quickly turned into many emails and many social media posts as I realised there WAS NO LANDLINE OR CELL NUMBER...no one to talk to! Eventually I was sent a "tracking number" a **** generated tracking number as it is unrecognizable on all the sites one uses to track a international, then, national package. Again I requested information via email and social media, I also took it up with Payfast ( who are now doing an investigation) WHERE ARE MY ITEMS? WHERE IS MY FULL REFUND? TICK TOCK ... Best Dress is unphased by irate or angry clients as this seems to be how they do their business and get their money ...they delete most complaints off their FB page and also other upset and disappointed clients have even claimed that their positive reviews on Hello Peter are **** and paid for. This is unacceptable and I continue to collect evidence to add to the opened case along with Payfast UNTIL I recieve my goods or my full refund.

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