LE
Liesl E
1 reviews | Active since Dec 2019
17 Dec 2019, 14:00
Customer service needs major work!
No customer feedback. No products received. When purchasing, the expected time to deliver was 4 weeks. Seven weeks later - nothing! Four emails sent for an update and enquiry about parcel and zero feedback. I am even too afraid to see the quality of the products if it ever arrives.
Helpful (0)
Replies (3)0
Replies (3)
Best Dress - All Stylish's replyOfficial
23 Dec 2019, 21:52Hi Liesl,
We're sorry about your experience. We have escalated the matter.
I've checked for you and your parcel is still in transit as per tracking.
It was last scanned 12/03 so you should receive it very soon.
Due to the festive season delays occur, but we will keep you up to date, thanks.
We're sorry about your experience. We have escalated the matter.
I've checked for you and your parcel is still in transit as per tracking.
It was last scanned 12/03 so you should receive it very soon.
Due to the festive season delays occur, but we will keep you up to date, thanks.
Best Dress - All Stylish's reply23 Dec 2019, 21:52
Official
Hi Liesl,
We're sorry about your experience. We have escalated the matter.
I've checked for you and your parcel is still in transit as per tracking.
It was last scanned 12/03 so you should receive it very soon.
Due to the festive season delays occur, but we will keep you up to date, thanks.
We're sorry about your experience. We have escalated the matter.
I've checked for you and your parcel is still in transit as per tracking.
It was last scanned 12/03 so you should receive it very soon.
Due to the festive season delays occur, but we will keep you up to date, thanks.
LE
Liesl E's updateReviewer Update
13 Jan 2020, 17:10Dear Best Dress....
Your service is terrible! Still no delivery, still no contact from your office. The tracking device indicates that contact was made with me on the 2 Jan which is completely inaccurate. Terrible terrible service!
Your service is terrible! Still no delivery, still no contact from your office. The tracking device indicates that contact was made with me on the 2 Jan which is completely inaccurate. Terrible terrible service!
LE
Liesl E's update13 Jan 2020, 17:10
Reviewer Update
Dear Best Dress....
Your service is terrible! Still no delivery, still no contact from your office. The tracking device indicates that contact was made with me on the 2 Jan which is completely inaccurate. Terrible terrible service!
Your service is terrible! Still no delivery, still no contact from your office. The tracking device indicates that contact was made with me on the 2 Jan which is completely inaccurate. Terrible terrible service!
Best Dress - All Stylish's replyOfficial
13 Jan 2020, 22:52Hi Liesl,
Your parcel is at Somerset West post office ready for collection as per tracking: http://tracking.postoffice.co.za/TrackNTrace/TrackNTrace.aspx?id=RV***CN
You can collect it there, thanks.
Your parcel is at Somerset West post office ready for collection as per tracking: http://tracking.postoffice.co.za/TrackNTrace/TrackNTrace.aspx?id=RV***CN
You can collect it there, thanks.
Best Dress - All Stylish's reply13 Jan 2020, 22:52
Official
Hi Liesl,
Your parcel is at Somerset West post office ready for collection as per tracking: http://tracking.postoffice.co.za/TrackNTrace/TrackNTrace.aspx?id=RV***CN
You can collect it there, thanks.
Your parcel is at Somerset West post office ready for collection as per tracking: http://tracking.postoffice.co.za/TrackNTrace/TrackNTrace.aspx?id=RV***CN
You can collect it there, thanks.