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Stacey S

1 reviews | Active since Mar 2020

04 Mar 2020, 14:18

Fridge repair ********

I contacted this company as my fridge wasn’t working. They told me call out fee was R200. They got here said it would be 1500 to fix, we asked about guarantee and they said 3 months . They spent 30 mins and said it was fixed, waited for freezer to start freezing and demanded payment. I had a dr app to run to and I said I’d do it once done. They refused to leave. Eventually they did but said they would be back to wait. I eventually sent them 1200 and my husband called me an hour later to say it wasn’t working. They refuse to send the technician back unless the 300 is paid , I’ve subsequently tried to call them and refuse to pick up. Last call I made to tech he claimed he had to wait for office instructions. Next time he said office had not called, he had no. Airtime so would get some and call them. Now not one of them is picking up calls. Total ******* and unprofessional - I’ve been a sucker - people beware . I will now have to call in someone reputable.

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Stacey S's update05 Mar 2020, 22:07
Reviewer Update
I since had to call In Cape Town Appliances they sent Emanuel, he came told me these guys might have regassed which is a R400 job , didn’t replace any filter. So I’ve been ********** for R1200, stupid me. This guy is here working at 8 pm to get my fridge working .
Had to weld , fix corroded pipes, re gas agAin as there was a leak.
Another R1500.
Thank you Cape Town appliances.
Consumers beware of Best Appliances and Fridge repair .
I even tried this morning to get them to come back and finish the job but the guy yelled and screamed at me on the phone.
Their no is *** DO NOT CALL THEM.
Cape Town appliances tells me they have been called to many people who have been ********** . Consumer Protector please shut them down.