Good luck getting hold of them in the first place, then worst service ever.

First try to get hold of them, well good luck, they dont reply to emails and when you call it goes to a voicemail. Yes, that's right a voicemail. After a month a lady with the name Lorraine called me to ask about the pot set. I explained it's no longer just the one pot but all of them that the paint is coming off. She explained that she will send a new set and send me an email, 5 minutes later she called me saying sorry her manager Mr Adams says I must take it up with Takealot to get a refund and then buy a new set.

Wow I mean you buy a brand that you think is trustworthy but they do not take responsibility for the bad product simply making it another company's problem.

I did not just buy a pot set i bought a whole lot more, if i knew this was the service i would have picked another trustworthy brand.