ES
Evangeline S

1 reviews | Active since Sept 2017

28 Nov 2018, 14:24

Bad Customer Services

I would personally not recommend this resort to anyone. Their communication s****s is beyond bad. On their website they clearly say bookings must be made via email which I did on the 22/10/2018 and up until today (28/11/2018) I haven't received any response therefore I decided to phone them. After my 4th time calling I finally got an answer. The lady gave me attitude when I asked about why no one got back to me to explain about when the deposit must be paid. She was rude and told me she has got nothing to do with the website. So therefore I would not recommend this place to anyone. Do not make your booking via email rather go there and make it in person because the information on their website is false information and don't even try to enquire telephonically simply because it's a waste of time & energy.

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