Poor attitude and ******* prices!

I had Bergen's Centurion go out to a property I own in Centurion to quote on repairs on an oven. I had informed the technician of the problem which was a faulty element. The technician went out without the spares and reported back that the element needed replacing. I understand the need for confirmation of something I had already informed them about, but why not take the required part along? The answer, to charge you more!<br> <br> So the callout was R450. The quote for repairing the element was in the region of R3000 for an oven that costs R2000 brand new! Total *******s! I then turned down the quote as its cheaper to buy a new oven/hob combo than get it repaired by them. Their *********** admin person then repeatedly mailed me copies of the callout invoice in an unrecognisable format that did not open on any pc. Guess they have no idea what PDF and DOC means! Eventually, after asking them several times for a PDF version of the invoice, I received an email threatening me with being blacklisted if I did not pay their call out fee immediately.<br> <br> Please do not use Bergens Centurion. They are extremely expensive, arrogant and have no idea what customer service is!