Extremely satisfied with Bergen's service.

I received great service from Luné at Bergens Appliance Repairs, Helderkruin, Roodepoort, regarding the repair of my Bosch washing machine during February/March 2022. The reason for the repair was that the washing machine made a huge racket during the spinning cycle. My washing machine was collected, repaired and delivered back to me, by them. A few issues arose though – the first was that it took about 3 days longer for them to repair the machine than what I was initially informed. The second was that after the washing machine was (supposedly) repaired, it filled completely with water and gave an error that it had not sufficient water. I was upset about this, since we had at this stage a lot of washing to do, and nothing to do it with. After sharing my frustration with Luné, my washing machine was collected again. To quench my anger, she arranged a loan washing machine for me, which was delivered the next day (Saturday), free of charge. My washing machine was delivered about two weeks later, in perfect working condition, and the loan unit was collected. I really appreciate this extra effort Luné put in to keep me as a customer satisfied. Would I make use of the services of Bergens Appliance Repairs again??? Most definitely YES.