Bergens Fourways terrible service

Not a very pleasant experience for a number of reasons. if you don't follow up, they completely forget about you. The fridge could spend weeks there and they would not look at it. Secondly it broke down a second time with an intermittent fault. These happened to another 7 - 8 Samsung fridges from other customers. Goes back to the workshop and then it's working, all they can say they don't know why this is happening but never do any testing on the components to check why it is an intermittent fault. Lastly, I was told 3 months warranty on parts then only to be told when tacking it back there is no warranty on parts, which is clearly stated on the back of the invoice. They whole attitude comes across as I don't care and I am going to do nothing.