Bergens Fourways Gardens - AVOID THEM!!
Long story short - AVOID THEM! My AEG Tumbler Drier went into them on 20 January 2020 with a broken door hing. Received a quote on 24 January - R2 220-15. I gave the go-ahead - what a mistake. Had to replace the whole door but couldn't get the part. Eventually received my tumble drier back on 3 March 2020. On switching it on it sounded like it was about to take off. Called Bergens they eventually collected it on 11 March 2020. Suddenly my AEG then needed a new motor. 3-4 week delay in getting the part. Then lock-down came. Then requested they just refund me for the work carried out as I needed to purchase a new tumble drier. Agreed to refund on 1 June. Have pushed and pushed for the refund. As I write - 18 June 2020 (5 months down the line), I still do not have my tumble drier back and have today been refunded with R1 260-00. On enquiring where my full refund was, I was advised they took off the labour - the labour that clearly damaged the motor of my tumble drier. PLEASE AVOID THEM!!!
