R
Russell

1 reviews | Active since Nov 2020

03 Nov 2020, 10:01

Unclaimed money, no response

Quite easy to navigate on the site and it was very helpful but still no feedback regarding unclaimed money. I sent an email but no reply.

0
Replies (4)
BenX
BenX's reply03 Nov 2020, 10:07
Official
Hi Russell, lovely to hear back from you, and thank you for the rating. Do you mean you did not see your results on our system, under VIEW RESULTS, or do you mean you have sent an email and not heard back from your fund administrator (Sanlam)?
BenX
BenX's reply03 Nov 2020, 10:17
Official
Hi Russell, I have emailed your results from your BenX Profile page to you, so you should receive them shortly. Please check in your junk and spam folders, in-case it ends up in there. Thank You
R
Russell's update03 Nov 2020, 12:09
Reviewer Update
Perfect, I received it. Thank you.
BenX
BenX's reply03 Nov 2020, 12:20
Official
Excellent, now you just need to contact the fund administrator listed in those results and they will tell you how to proceed. Keep well, and stay safe