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Hi Nomaphelo, nice to hear from you, and thank you for your review We are sorry you find the system difficult to navigate, but I would like to invite you to click on the Helpdesk should you have any issues or problems, and one of our enthusiastic agents will assist you. While we do try to make the system as easy as possible to use, we do require a certain amount of information in order to do the search accurately, so there are a few steps one has to follow. Kind Regards, The BenX Team