NEGLIGENT SERVICE

My insurance chose this panel beater to do some adjustments on the driver's door. I booked the car in on 04 September 2020. Whilst in their possession my car had a collision and I was not told. They They tried to fix it without informing me. Upon collection I noticed the mess. They flatly deny it was in a collision, but they replaced the front part of the car. To this day my fog lamps are not working and I am getting constant empty promises.