Bad service

<p>I took my VW Polo 1.4 Comfortline 2012 model for a service at VW Benoni Citi. Prior to taking my vehicle for its 120 000km’s service, everything on the vehicle was in perfect working order. The only things that I requested to be checked out was the hooter and my rear wiper that was not working. The service was done and it included: spark plugs, oil filter, pollen filter, petrol filter and oil a oil change. I collected the vehicle the afternoon just to find out that the hooter and rear wiper was still not working. The petrol filter was also not changed and the vehicle had a slight vibration coming from the engine.</p> <p>Between 120 000km’s and 135 000km’s the vehicle has consumed alot of oil. I filled up oil at least 5 or 6 times between 120 000km’s and 135 000km’s. I phoned Derek and made him aware of the problems that I was experiencing and took the vehicle back to VW Benoni Citi to be checked out. Once again the Technician said the vehicle had to be booked in order for them to diagnose the hooter and rear wiper problem. The oil was topped u pand a note was made by Derek of the Kilometers and I was told to monitor the oil usage. A week or two passed and I contacted Derek again abou the oil usage and he transferred me to a Senior lady that explained to me that a compression test has to be done and it would be at my expense, which I feel has nothing to do with me. The lady advised that the compression test cost is R1600 or R1800 and then came down to R1200.</p> <p>Last week I took the vehicle for the 135 000km’s service and asked again for the hooter to be checked out, but nothing was done. On the 10/08/2018 I noticed that the vehicles belly cover was missing.</p> <p>I spoke to Charne Van Wyngaardt on the 11/08/2017 at 07:59 and explained my problems to here and she advised to get back to me by close of business. I also contacted Ina to tell her about the belly cover.</p> <p>I have been experiencing endless problems ever since the 120 000km service. The service that I have been receiving over the past year used to be great, but has gone downhill.</p> <p> </p>