RUDE AND INTERRUPTIVE

I was in an accident more than a year ago and made use of Best Care ambulance. Some time after I was discharged from hospital I received a call from the ambulance about an outstanding bill and I asked them to please email me the account with all the details. I am not one to pay accounts when details are supp**** over the phone. I never received the email and in the mean time I forgot about the account. Like all things in live if you are not continuously bothered by someone about something you will forget. They never followed up with me for more than a year or emailed me the account I only received one call from them so obviously I will for get. Now I have this rude women calling me telling me that it was my responsibility to follow up. I do not believe this to be true. It is the ambulance services that should have send the the account from the beginning or atleast kept on calling me. I didnt even remember this account until I was yesterday called and very rudely screamed on. I request that Bennet and Associated send me a copy of the account. I refuse to pay for something I was called about or notified only once a year ago and nothing was sent to me. Amanda was very rude.