1 reviews | Active since Aug 2018
Unacceptable business etiquette
After placing an order with payment on 8 July, and contacting them via email on a few occasions to enquire about the order I have received generic auto replies to emails and no answer to numerous phone calls. On commenting to their post on their Facebook page re the generic replies I was told this is the way business is going and "I must get with it" My comments, their reply as well as the whole post was subsequently deleted by the company. A message was sent to me on messenger that they would contact me today Monday 27 August. All I want is my order delivered to me???
Thank you so much for taking the time to share this experience with us. We are not satisfied with the quality of service you received and would like to humbly apologise for that. We will investigate the matter and discuss your review with the relevant parties to ensure this does not happen again.
We will contact you to arrange for your order to be delivered, as requested.
Thank you so much for taking the time to share this experience with us. We are not satisfied with the quality of service you received and would like to humbly apologise for that. We will investigate the matter and discuss your review with the relevant parties to ensure this does not happen again.
We will contact you to arrange for your order to be delivered, as requested.
Thank you for sharing this update. Our office did try to contact you, as promised. We will contact you again today and resolve this matter.
Thank you for sharing this update. Our office did try to contact you, as promised. We will contact you again today and resolve this matter.
We apologise for this poor service delivery. We are attending to the matter and will contact you today to resolve it.
We apologise for this poor service delivery. We are attending to the matter and will contact you today to resolve it.