MP
Mandi P
1 reviews | Active since May 2019
25 May 2019, 19:15
****
I'm extremely irate with the service I have received from Benna Bok. I ordered and paid on the 6th of April and have still not received a reply on emails sent or products ordered. Contractually it stipulates that orders will be sent not later than 30 days after payment. I have not received any response from this company. No communication whatsoever! This is a **** and unacceptable! Please do not use this company!
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Benna Bok's replyOfficial
25 May 2019, 20:26 Good day Mandi
Thank you for bringing this matter to our attention. We would like to apologise for any inconvenience. Benna Bok has been under new management since December 2018, and we've been resolving matters such as this in an amicable manner since taking over. One of our friendly customer care consultants will contact you to resolve this unfortunate matter.
Ursula Labuschagne
Benna Bok
Thank you for bringing this matter to our attention. We would like to apologise for any inconvenience. Benna Bok has been under new management since December 2018, and we've been resolving matters such as this in an amicable manner since taking over. One of our friendly customer care consultants will contact you to resolve this unfortunate matter.
Ursula Labuschagne
Benna Bok
Best regards,
Benna Bok's reply25 May 2019, 20:26
Official
Good day Mandi
Thank you for bringing this matter to our attention. We would like to apologise for any inconvenience. Benna Bok has been under new management since December 2018, and we've been resolving matters such as this in an amicable manner since taking over. One of our friendly customer care consultants will contact you to resolve this unfortunate matter.
Ursula Labuschagne
Benna Bok
Thank you for bringing this matter to our attention. We would like to apologise for any inconvenience. Benna Bok has been under new management since December 2018, and we've been resolving matters such as this in an amicable manner since taking over. One of our friendly customer care consultants will contact you to resolve this unfortunate matter.
Ursula Labuschagne
Benna Bok
Best regards,