SS
Sonja S
1 reviews | Active since Sept 2018
11 Sept 2018, 11:51
****
Should actually be no stars, none delivery of order, no reply to emails regarding order, removing comments and enquiries on their official facebook site
Helpful (0)
Replies (6)0
Replies (6)
Benna Bok's replyOfficial
11 Sept 2018, 12:20Thank you for sharing your experience with us.
We apologise for the inconvenience caused and guarantee that our office will contact you today in order to resolve this matter in an amicable manner.
Emails and phone calls are attended to between 08:00 - 16:00 on weekdays. Our office is closed on weekends and public holidays, as discussed on our website.
Best regards,
Benna Bok's reply11 Sept 2018, 12:20
Official
Thank you for sharing your experience with us.
We apologise for the inconvenience caused and guarantee that our office will contact you today in order to resolve this matter in an amicable manner.
Emails and phone calls are attended to between 08:00 - 16:00 on weekdays. Our office is closed on weekends and public holidays, as discussed on our website.
Best regards,
SS
Sonja S's updateReviewer Update
12 Sept 2018, 08:13With reference to the above I had no reply whatsoever from Benna Bok as promised above.
SS
Sonja S's update12 Sept 2018, 08:13
Reviewer Update
With reference to the above I had no reply whatsoever from Benna Bok as promised above.
Benna Bok's replyOfficial
12 Sept 2018, 08:38Hallo Sonja
Our office will attend to this matter today.
Benna Bok
Best regards,
Benna Bok's reply12 Sept 2018, 08:38
Official
Hallo Sonja
Our office will attend to this matter today.
Benna Bok
Best regards,
SS
Sonja S's updateReviewer Update
12 Sept 2018, 11:15Received an email from Benna Bok this morning with the words:
"Hoe kan ons jou help"?
My reply:
"Ek het n bestelling geplaas op die 13de Julie en julle het ook ontvangs erken van my betaling gedoen op die 13de Julie. Dit is more 8 weke en ek het nog nie my bestelling ontvang nie. Julle het met die uitsondering van 1 email geen van my ander emails beantwoord nie en op julle facebook messenger kon ek ook nie regkom nie. Julle het my nou geblok op facebook messenger en ook op julle offisiele facebook bladsy as gevolg van navraag ten opsigte van my bestelling nommer 2369.
Al wat ek wil he is dat julle my pakkie met my bestelling aflewer.
SS
Sonja S's update12 Sept 2018, 11:15
Reviewer Update
Received an email from Benna Bok this morning with the words:
"Hoe kan ons jou help"?
My reply:
"Ek het n bestelling geplaas op die 13de Julie en julle het ook ontvangs erken van my betaling gedoen op die 13de Julie. Dit is more 8 weke en ek het nog nie my bestelling ontvang nie. Julle het met die uitsondering van 1 email geen van my ander emails beantwoord nie en op julle facebook messenger kon ek ook nie regkom nie. Julle het my nou geblok op facebook messenger en ook op julle offisiele facebook bladsy as gevolg van navraag ten opsigte van my bestelling nommer 2369.
Al wat ek wil he is dat julle my pakkie met my bestelling aflewer.
SS
Sonja S's updateReviewer Update
13 Sept 2018, 08:36No reply from Benna Bok, situation still the same, no parcel in sight
SS
Sonja S's update13 Sept 2018, 08:36
Reviewer Update
No reply from Benna Bok, situation still the same, no parcel in sight
SS
Sonja S's updateReviewer Update
19 Sept 2018, 07:48Situation still the same, no correspondence and no parcel in sight, blocked on their facebook page - Benna Bok service really really bad
SS
Sonja S's update19 Sept 2018, 07:48
Reviewer Update
Situation still the same, no correspondence and no parcel in sight, blocked on their facebook page - Benna Bok service really really bad