HV
Hannelie V

1 reviews | Active since Nov 2018

04 Nov 2018, 06:46

Pls avoid this company, poor service delivery.

Like most of their customers I have also had a bad customer experience. I placed an order for shoes on the 22nd of Aug, upon placing the order I was told that the purchased items will be delivered around the 25th of Oct. Today is the 4th Nov and I still haven't received my purchased items. I have send 4 emails requesting an update my order the past week, I haven't received any update as yet. I also tried calling couple of times, no one answers the phone. I have searched for their office/site address can't find any location address on Internet. In the past month alone 56 unhappy customers posted on Hello Peter similar stories. Only 3 customers posted happy stories. The SA public needs to be warned about this company poor service delivery to avoid any further people losing their hard earned money.

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Replies (1)
Benna Bok
Benna Bok's reply04 Nov 2018, 15:17
Official

Thank you for bringing this matter to our attention. We will contact you in order to resolve it in an amicable manner.