NL
NAOMI L

1 reviews | Active since Mar 2017

26 Oct 2018, 10:21

PAY BACK MY MONEY

So all excited about a sale on leather laptop bags.... Just the ideal birthday present. WHAT A DISSASTER....We need to order so we order, then the terms ...payment within 1 hour or your order is cancelled and lead time 5 - 30 working days. So I pay within 1 hour....then we wait...and we wait....and we wait. Then we wait some more. eventually on the 10 October I request a refund because I am not getting the bag and no present.... So Then you get referred to an attorney to get your own money back after no service delivery. So request refund from attorney....then wait some more and more. Then after 100th email a letter my refund only due 5 Nov 2018. But I I needed to pay with in a hour for my order. They run more sales and ect and threaten everybody that complains about their service. All we want is our hard earned money back. Stop wasting time!!!!!!PAY BACK THE MONEY!! I have now instructed my attorney to take all relevant actions to STOP THESES PEOPLE OF ******** AND *****ING OTHER PEOPLES MONEY.

PAY BACK MY MONEY

0
Replies (4)
Benna Bok
Benna Bok's reply26 Oct 2018, 17:15
Official

Hallo Naomi

Apologies for the experience you've had. Benna Bok is a business, not a ****. And your accusations that we've ****** money, is viewed in a very serious light. We continue to dispatch orders on a daily basis, and pay refunds on a daily basis - hardly the sort of things people who run a **** would do.

NL
NAOMI L's update26 Oct 2018, 22:46
Reviewer Update
Considering you view this in a very serious light. Prove me wrong that you did not ***** my money and pay me back within a hour as you requested when I placed my order. But I have been waiting almost 90 days. No product no refund. I view this also in a serious light. It is my money and it is sitting with you and I have nothing. And by all means take me on I am an attorney as well.
Benna Bok
Benna Bok's reply26 Oct 2018, 23:44
Official

Contact Van Stadens Attorneys via ***. They handle all refunds. We will happily refund you like we've refunded other people. That is the procedure to get a refund.

NL
NAOMI L's update27 Oct 2018, 08:55
Reviewer Update
Well there is another problem. Once again I have to wait for my own money. And their letter clearly states that the refund is paid by you. They just manage your letters. So now I must wait some more till and if my money will be paid. I want my money in 1 hour or I apply for liquidation of your company. Then you will not be able to take more money from other people. And as I have seen you dont stick to your promises. If my money is not in my account before Monday morning. I am taken all necessary steps to get my money. I will not stop at liquidation!!! Pay back my money that is sitting i. Your account!!!!!!