ORDER 1548 - Placed 12 June 2018 - NOT YET RECEIVED AND POOR TO NO RESPONSE FROM BENNA BOK!

Item: Benna Bok
Rating: 1
Author: Sheree C

Good day,

So I have been VERY PATIENT and VERY CONSIDERATE of your situation but now I feel that you have NO EXCUSE anymore.

Look at the date people, it’s outrageous and offensive towards me as a client. My order was placed 12 JUNE 2018. 2 MORE WEEKS THEN IT WILL BE 6 MONTHS LATER AND STILL NO SOLUTION?!

First refund request was sent in on 21 September 2018. I kept on following up but POOR TO NO RESPONSE FROM YOUR SIDE. I sent my refund forms to you AGAIN on 16 October 2018. Got “your word of confirmation” that my refund will be settled on 25 October 2018.

Guess what….that never happened!

Will you be giving me my FULL REFUND or will you be sending me my order (“Benna Bok is able to dispatch your order in a short period of time” – yeah right seeing is believing) for delivery and REFUND ME THE R500 that you wanted to give me as a voucher (as voucher would be totally useless seeing that I will never ever order anything from you ever again).

PLEASE GET BACK TO ME ASAP.

I will be going to my attorney soon if I don’t get an answer and an automatic reply doesn’t count because your “words and formal apologies” mean nothing to me and an automatic reply, even less than nothing.

Helpful (0)

Replies (5)

Benna Bok's replyOfficial

27 Nov 2018, 10:07

Thank you for bringing this matter to our attention. We will contact you in order to resolve it in an amicable manner.

Benna Bok's reply27 Nov 2018, 10:07

Official

Thank you for bringing this matter to our attention. We will contact you in order to resolve it in an amicable manner.

Sheree C's updateReviewer Update

28 Nov 2018, 13:37

When will you contact me?? I am still waiting to be contacted for all my previous complaints and queries....

Sheree C's update28 Nov 2018, 13:37

Reviewer Update

When will you contact me?? I am still waiting to be contacted for all my previous complaints and queries....

Sheree C's updateReviewer Update

18 Dec 2018, 12:28

EK IS SO GATVOL VIR JULLE, ANTWOORD JULLE FOON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! OF BEL MY TERUG!!!!!!!!!!!! JULLE HET MY BESTELLING VERKEERD AFGELEWER, NET 1 PAAR VELLIES EN EK HET 2 BESTEL. EN TOE EK GISTER MY VELLIES VIR DIE 2DE KEER WIL AANTREK TOE SIEN EK DAT DIE SOLE VAN DIE VELLIES WAT VAS GEPLAK IS MET GOM LOSTREK…. HOE KRY JULLE DIT REG???????? EK SOEK MY GELD TERUG! EK SOEK NIE DIE SWAK KWALITEIT NONSENS WAT JULLE VERKOOP NIE, EK SOEK NET MY GELD TERUG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! BETAAL MY GELD TERUG!!!!!!!!!!!!!!!!!!!!! JULLE KAN DIE 1 PAAR VELLIES WAT JULLE VIR MY GESTUUR HET MET LIEFDE TERUG KRY STUUR VIR MY DIE ADRES EN EK KOERIER DIT TERUG EK SUKKEL NOU AL LANK GENOEG MET JULLE, 6 FLIPPEN MAANDE. DIS VAN OM NAAR TE WORD. BETAAL MY GELD TERUG. JULLE IS BELAGLIK MAN, JULLE LIEG NET KOM NOOIT BLERRIE TERUG NA 'N MENS TOE NIE. HOU NET OP OM VALSE BELOFTES TE MAAK. HOU OP LIEG DAT JULLE SAL TERUGKOM NA 'N MENS TOE WANT JULLE DOEN NOOIT OOIT NIE!!!!!! AL WAT EK SOEK IS MY GELD TERUG. EK SOEK NOOIT OOIT WEER ENIGE PRODUK VAN JULLE NABY MY NIE. ****AK MY

Sheree C's update18 Dec 2018, 12:28

Reviewer Update

Sheree C's updateReviewer Update

19 Dec 2018, 15:50

Ek wag nogsteeds dat IEMAND terug kom na my toe. Bel my asb **********

Sheree C's update19 Dec 2018, 15:50

Reviewer Update

Ek wag nogsteeds dat IEMAND terug kom na my toe. Bel my asb **********

Sheree C's updateReviewer Update

19 Dec 2018, 15:52

Ek soek my R1000 terug in my bank rekening en reel met julle koerier dienste dat hulle my ****ak sodat hulle julle paar vellies kan kom optel by my en terug koerier na julle toe want ek soek dit nie.

Sheree C's update19 Dec 2018, 15:52

Reviewer Update

Ek soek my R1000 terug in my bank rekening en reel met julle koerier dienste dat hulle my ****ak sodat hulle julle paar vellies kan kom optel by my en terug koerier na julle toe want ek soek dit nie.