1 reviews | Active since Mar 2017
No service or delivery of products
No delivery yet on 12 September. Payment and order was made 18 August. After numerous email enquiries and facebook messages I have not heard from them except for automated responses. I have requested my money back but am being ignored. Ive also been blocked on their facebook page. If you phone them the phone just keeps ringing just to end at a full mailbox. R1500 later and nothing yet except for a long explanation about how their terms and conditions state that you can wait up to 6 weeks. This should be conveyed to the customer BEFORE payment is made not after waiting a month for your order. I find the lack of service unacceptable. Please do not order from them.
Good day Monique
Thank you for sharing your experience with us - we apologise.
We are still within our manufacturing lead time with regards to this order. It will be dispatched later this month.
Prior to placing an order, a client is required to click a box to confirm that he/she accepts our Terms and Conditions. If the client elects not to click said box, the system automatically cancels the order.
Our manufacturing lead time is part of our Terms and Conditions.
Good day Monique
Thank you for sharing your experience with us - we apologise.
We are still within our manufacturing lead time with regards to this order. It will be dispatched later this month.
Prior to placing an order, a client is required to click a box to confirm that he/she accepts our Terms and Conditions. If the client elects not to click said box, the system automatically cancels the order.
Our manufacturing lead time is part of our Terms and Conditions.
UPDATE: BENNA BOK REFUNDED THIS CLIENT.
UPDATE: BENNA BOK REFUNDED THIS CLIENT.