CB
Carlize B

1 reviews | Active since Sept 2018

18 Sept 2018, 17:20

No merchandise, no explanation, no customer service.

Same as all the other reviews. NO customer service, NO updates on orders FULLY paid for. NO answer when phoning, NO replies on emails. BLOCKS you when posting facts about their lack of professionalism and customer service on their facebook page.

I’m no longer interested in dealing with Benna Bok, want a FULL refund, as the 30 days lead time has come and gone and I no longer have any time ( trust or interest) in dealing with Benna Bok. Don’t want to hear excuses!!!

Order number: 2858

Process my refund in an ”ambicle” manner Benna Bok.

0
Replies (4)
Benna Bok
Benna Bok's reply18 Sept 2018, 17:22
Official

Sorry for the inconvenience caused. Our office will contact you.

CB
Carlize B's update18 Sept 2018, 17:24
Reviewer Update
Will update hellopeter on this issue....
CB
Carlize B's update19 Sept 2018, 11:49
Reviewer Update
Still no form of contact from Benna Bok... Phoned them myself twice already today, no answer as usual, mailbox full as usual. Not surprised as this is how they operate. Delaying tactics to keep OUR money. Probably already spent!! Once again shocking!! So this is how they “handle” customer complaints. By once again not sticking to what they claim they will do. WAT JY SAAI SAL JY MAAI PELLA!! DIE WIEL DRAAI!! ***** ***** *****!!!!!!
CB
Carlize B's update19 Sept 2018, 12:47
Reviewer Update
Nou vir Frank Botha (die ware Jacob) op sy selfoon nommer gebel. Ook gedreig met sy regspan, same old same old ??? Toe foon in my oor neer gesit. Enige iemand wat belang stel in die selfoon nommer? Ek deel dit met liefde!