NP
Nardel P

1 reviews | Active since Sept 2018

04 Sept 2018, 15:45

DISAPPOINTING!!

Order was placed and payment was made on the 21st of June 2018, which means that 54 working days have passed. On 13/07/2018 I emailed to find out what the progress of my order was, with no response. On 03/08/2018 I emailed Benna Bok again to find out what the progress of my order was, with no response. On the same day sent them a facebook message to again find out what the progress of my order was. This time receiving a response from Adrian Louw that I was being aggressive, which I was not. On 31/08/2018 I emailed them again inquiring about my order with no response. I also tried calling them 5 times that day. On 03/09/2018 I tried calling them again, with no answer.

My order number is #1645

I am really disappointed in Benna Bok's level of service as well as the way I have been treated by them.

I would really appreciate a date by when I will be receiving my order.

0
Replies (2)
Benna Bok
Benna Bok's reply04 Sept 2018, 15:52
Official

Thank you for sharing your experience with us.

We apologise for the poor service you received, and our office will contact you to resolve this matter in an amicable manner.

Best regards,

NP
Nardel P's update12 Sept 2018, 08:00
Reviewer Update
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