OA
Olga-Jane Ackerman

1 reviews | Active since Sept 2018

09 Oct 2018, 17:49

Benna Bok..NO ANSWERS!!!

It is all good and well for you (Benna Bok) to only reply to unhappy people on Hello Peter...but this is stupid. At least answer queries. All I wanted for the last 2 months is an update and an indication of when I will receive what I ordered and paid for.

You dont answer emails. EVER. Please let me know, or refund my money.

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Replies (4)
Benna Bok
Benna Bok's reply10 Oct 2018, 10:25
Official

Hallo Olga

Benna Bok replies to all queries during office hours. Please send an email to *** between 08:00 - 16:00 on weekdays, and our staff will happily assist you with your queries.

OA
Olga-Jane Ackerman's update10 Oct 2018, 10:37
Reviewer Update
No you dont! I have sent 3 this last week...and no reply!!!! THEN SEND ME A REPLY.
Benna Bok
Benna Bok's reply10 Oct 2018, 10:39
Official

We do reply to all emails during office hours.

OA
Olga-Jane Ackerman's update10 Oct 2018, 10:54
Reviewer Update
Well then please forward me any of the replies you have sent in the last week. And I will send an email again now. Please reply.