CL
Charlene L

1 reviews | Active since Jan 2014

02 Oct 2018, 13:36

BENNA BOK = WORST COMPANY AND *******!!

DO NOT BUY ANYTHING FROM BENNA BO****!

The worst company I have ever dealt with!! *******!!!!

See for yourself on Facebook under the profile "Frank Vermeulen".

They ***** their customers money and then ignore their emails, block them on their facebook page (I have proof) and just don't pick up their phones. They keep on "apologizing" on their social media but do nothing further to rectify the "mistake".

Ordered handbags form them, paid as per their instructions on 23 July 2018.

Contacted them via email and facebook messenger to follow up on my order - they kept making excuses and empty promises. Never received my handbags!!!!

I requested a refund, filled in the requested documentation as well as supp**** them with extra documentation, I kept on following up on my refund via email which was ignored and as of yet - No refund!!!!

When I commented on a Facebook post of their's requesting that they please respond to my emails - they deleted my post and blocked me on their page.

All I want is a refund!! Do not come with stupid excuses, GIVE ME MY MONEY BACK!!

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Replies (5)
CL
Charlene L's update02 Oct 2018, 14:15
Reviewer Update
Oh and another thing BENNA BOK - Please try and come at me with your threats and your legal team (oh, wait, your legal team withdrew as the attorneys of record) - You will not win!! I will make it my mission to put you where you belong = JAIL!!!! There's too much evidence against you and going to court to get an interdict to try and prohibit people from telling the truth, well in this case did not work. Funny, is it not??! You know that there is a prescribed minimum sentence of 15 years' imprisonment when a person has been convicted of theft or ***** or if a person is acting in furtherance of a common purpose, which is exactly what you are doing!! Check with your legal team - oh wait (silly me), you do not have one!!
Benna Bok
Benna Bok's reply02 Oct 2018, 18:09
Official

Hallo Charlene

We will refund you within 24 hours, as agreed. We do not want to fight and argue over this matter - we prefer to resolve the issue in an amicable manner.

Benna Bok
Benna Bok's reply02 Oct 2018, 18:12
Official

Benna Bok did not commit any crime, as we have said time and time again. This is a business transaction - let's keep it civil.

CL
Charlene L's update02 Oct 2018, 18:17
Reviewer Update
Good evening, As mentioned as per our correspondence, I will wait for 24 hours regarding my refund. Regards,
Benna Bok
Benna Bok's reply03 Oct 2018, 17:59
Official

UPDATE: THIS CLIENT WAS REFUNDED.