Benna Bok- Worst Client Service ever experienced

17 Weeks and still no delivery of my order or response from Benna Bok

I placed my order on 15 July 2018 with payment (EFT on the same day). I realised when I placed my order that it might take a while before I receive my parcel. However 17 weeks is absolutely ridiculous.

I am not an unreasonable person but I am am getting IRRITATED with the fact you dont have the decency to reply to the numerous emails and phone calls I made.

I was told to fill in forms for a refund and that my refund will be processed on 5 November 2018. Well 5 November came and no refund. When I contacted the attorneys handling the refunds at that time I was told that they no longer represent Benna Bok. I teied to phone the whatsapp number that were also provided to follow up on order but now the number does not exist If requested an alternative number on Facebook in order to follow up however my comment where taken off.

What do you suggest I do Ower of Benna Bok. All I ever wanted was a follow up on my order.

Riana