Benna bok order 2328

Order number 2328. I placed my order 12th July and every time I send an email regarding feedback I either receive an automated response even though it's during business hours or I get forwarded their terms and conditions of use. I trusted the site because there were no bad reviews on their Facebook page and since coming across the negative feedback I now see that I am not the only one with these concerns. Is there any way of knowing whether this is a ********** site as it's security rating is 65% ???? This is for sure the last time I support locally owned businesses. I am truly saddened that I cannot warn other uses as I know they black any negative comments on their page. I am assuming that there are more victims to this than we know because of their nondisclosure clause as soon as you request a refund.

They claim to inform you if production of the product will be delayed if it's after 30 working days but I have received no such feedback?

Is there anyone who has actually received a product from this company???? I am truly disappointed with their service.

Please help?