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mariska D

1 reviews | Active since Oct 2018

29 Oct 2018, 19:57

Benna Bok- bad client service.

I had a very bad experience with this people. I ordered my handbags in July already. After 30 days I tried to call them, but they never answer. I send them an email, but got no response. So I send them a facebook message. They rep**** that there was a problem with the "quality" which I believed at that point. After about 3 weeks and after I spoke to other victims I realized that this was a lie, they just told this to all their clients that did not get their products. So I asked for my money back which I got no reply to. I contacted their attorneys, but I still did not get my money. I worked hard for my money and I think that I deserve to get my money back. But it doesn't seem like they want to help me. Think twice before you order something from them. It is easy to bluf people online.

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Replies (1)
Benna Bok
Benna Bok's reply30 Oct 2018, 19:55
Official

Thank you for bringing this matter to our attention. We will contact you in order to resolve it in an amicable manner.