RH
Rochelle H

1 reviews | Active since Jun 2010

18 Sept 2018, 16:02

Bad customer service

I placed an order on the 15th July 2018, and was promised delivery on the 31st August 2018. I have emailed to find out when to expect delivery of my goods, however, i am not getting a response. I have also tried phoning the landline, which is constantly engaged, or when you get through there is a voice mail stating the voice mail box is too full to leave any messages.

Please, all I am asking for is my goods.

thank you

0
Replies (3)
Benna Bok
Benna Bok's reply18 Sept 2018, 17:25
Official

Thank you for bringing this matter to our attention. We apologise for the service you received and will contact you to resolve this issue.

RH
Rochelle H's update05 Nov 2018, 12:57
Reviewer Update
I have still not been contacted. Please could you let me have a realistic date of delivery of my order. this is all i am asking for
RH
Rochelle H's update16 Nov 2018, 13:52
Reviewer Update
I have still not received a response.