RA
Rachel A
1 reviews | Active since Feb 2019
21 Feb 2019, 13:00
Another Benna Bok review
I placed an order on the 14th August 2018 for a travel bag. To date I have not received it. Please contact me forms are not responded to, emails ignored and phones not answered. I have even been threatened with their lawyers just for wanting my bag, which was meant as a gift. If I could give these people a minus review I would. As soon as you start asking where your product is on Facebook, Whatsapp and messenger you are banned from them. NEVER EVER deal with this company. They are a bunch of ************.
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Benna Bok's replyOfficial
26 Feb 2019, 12:27Good day Rachel
Thank you for bringing this matter to our attention. We would like to apologise for any inconvenience.
Benna Bok has been under new management since December 2018, and we've been resolving matters such as this in an amicable manner since taking over.
One of our friendly customer care consultants will contact you to resolve this unfortunate matter.
Ursula Labuschagne
Benna Bok
Public Relations Officer
Thank you for bringing this matter to our attention. We would like to apologise for any inconvenience.
Benna Bok has been under new management since December 2018, and we've been resolving matters such as this in an amicable manner since taking over.
One of our friendly customer care consultants will contact you to resolve this unfortunate matter.
Ursula Labuschagne
Benna Bok
Public Relations Officer
Benna Bok's reply26 Feb 2019, 12:27
Official
Good day Rachel
Thank you for bringing this matter to our attention. We would like to apologise for any inconvenience.
Benna Bok has been under new management since December 2018, and we've been resolving matters such as this in an amicable manner since taking over.
One of our friendly customer care consultants will contact you to resolve this unfortunate matter.
Ursula Labuschagne
Benna Bok
Public Relations Officer
Thank you for bringing this matter to our attention. We would like to apologise for any inconvenience.
Benna Bok has been under new management since December 2018, and we've been resolving matters such as this in an amicable manner since taking over.
One of our friendly customer care consultants will contact you to resolve this unfortunate matter.
Ursula Labuschagne
Benna Bok
Public Relations Officer