Another bad review for Benna!

Item: Benna Bok
Rating: 1
Author: Wessel W

Late delivery of order #1091. The order was placed on 17 May 2018. On July 12 I was told that I will receive my order within the following week. Nothing has come of this. No further communication from their side.

Helpful (0)

Replies (5)

Benna Bok's replyOfficial

10 Aug 2018, 20:13

Good day.

Thank you for taking the time to share this information with us. We are sorry about this delay and will sort the matter out in an amicable manner. We will contact you.

Benna Bok

Benna Bok's reply10 Aug 2018, 20:13

Official

Good day.

Thank you for taking the time to share this information with us. We are sorry about this delay and will sort the matter out in an amicable manner. We will contact you.

Benna Bok

Benna Bok's replyOfficial

10 Aug 2018, 21:57

Kindly provide us with your order number, thank you.

Benna Bok's reply10 Aug 2018, 21:57

Official

Kindly provide us with your order number, thank you.

Benna Bok's replyOfficial

10 Aug 2018, 22:02

Good evening Wessel

We will resolve this matter in an amicable manner. We will call you during office hours and resolve this matter. In the meantime, we've sent you an email.

Benna Bok

Benna Bok's reply10 Aug 2018, 22:02

Official

Good evening Wessel

We will resolve this matter in an amicable manner. We will call you during office hours and resolve this matter. In the meantime, we've sent you an email.

Benna Bok

Wessel W's updateReviewer Update

20 Aug 2018, 11:12

Benna Bok came through after my complaint and I received the order within four days.

Wessel W's update20 Aug 2018, 11:12

Reviewer Update

Benna Bok came through after my complaint and I received the order within four days.

Benna Bok's replyOfficial

20 Aug 2018, 11:18

Thank you for your feedback.

We are glad that this matter has been resolved in an amicable manner.

Benna Bok's reply20 Aug 2018, 11:18

Official

Thank you for your feedback.

We are glad that this matter has been resolved in an amicable manner.