They are not serious!!From management to Vodacare

<p>Insurance used them as a supplier,received the phone on the 10th May 2017,it was faulty(couldnt read simcards)went to Benmore branch on the 15th-had it tested and was advised to bring the box with everything-took it the next day.</p> <p> </p> <p>Was advised that they would experdite it as I use the phone for business,called yesterday to follow up as I hadnt heard anything from the Manager Damon since the 16th-left a message for him to call me back as he wasnt available.</p> <p>I called again today to follow up and was advised that there was no feedback-I called desiree from the insurance department and was advised that the phone has not been attended to as yet-even though Damon advised he needed the pattern to unlock the phone since the Technicians were having it checked.</p> <p> </p> <p>I paid my excess to cellucity,I got a broken phone and havent had a phone for business from the 15th with the worst attitude filled customer experience.</p> <p> </p> <p>Cellucity Sucks!!!!</p> <p> </p>