Benchmark resort/ Butler & Noble

<p>I have been battling for over a year now, I paid the admin fee as soon as i returned from umhlanga May 2015, they confirmed receipt of the admin fee and after that never heard from them for 6 months...<br />Later i received an email from Butler & Noble "I apologies for all the inconvenience caused. I have taken over Benchmark as the person whom use to handle this has resigned. Please may I have your contact details or you may complete the attached refund request form and email it back to me along with your proof of payment which you had made for the admin fee and I will forward this through to the admin department for your refund to be done"</p> <p>After saying this he/she sends me a BRM Vocher to recomplete.</p> <p>I then recompleted the form and sent it back, still no response until i sent a nasty email May this year, I received a reply immidiatley this time from Bookings Benchmark resorts "Will this be ok if not I can send you a new voucher which will be valid for 12 months from the new date of issue".</p> <p>I then completed the forms once again and NO REPLY AT ALL...</p> <p>This marketing tactic of getting people on the beach front to come for a presentaion and then win a gift is a ****!</p> <p>They need to be stopped... I hate to think what actual timeshare holders go through trying to make use of their timeshare.</p> <p> </p> <p> </p>