Extremely poor service / failure to refund deposit

I placed an order for a bench in January with Careen and was told it would take 2 weeks for delivery. After 2 weeks, I was told that there was a delay and that it would take a further 2 weeks. After 7 weeks of no delivery, I cancelled my order and JP suggested that they refund my deposit. It is now over a month later and they are ignoring my emails and communication and have not refunded my deposit.<br> <br> Worst service I have ever received.