Loyalty Card my Foot!

I see I am not the only one with this problem.

For my birthday, I was given a Caviar Loyalty Card, with cash loaded onto it - it came with the receipt from my friend who bought it for me. She bought it because she knows how much my wife and I love Beluga.

Forward wind to a week ago, when my wife and I, with our toddler in tow, decided to treat ourselves to a fun evening at Beluga. It was fun. Sushi and ****tails - delish. However, when it came to the bill, and I presented my card, NOTHING on the card. OK that could be a glitch (the two guys behind us presented their card, and had same issue.).

However, when I emailed the card division and then after NOT hearing from them I emailed Beluga, I have heard NOTHING. Not so much as the decency of a reply.

Shocking service. Has *****ed my entire view of Beluga.